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Bringing quality care directly to you

At WellMed, we know that getting health care isn’t always easy. That’s why we offer video visits, a safe and easy way to meet with your health care provider from the comfort of your own home.

What kind of appointment can be done through a video visit?

Whether you need a routine check-up, a follow-up consultation, or specialized care, our virtual video visits provide the same level of personalized attention and expertise you would receive in the clinic.

Call your clinic to schedule an appointment today.

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Preparing for your video visit

Prep your space

Make sure your space is quiet, well-lit and free from distractions.

Have your information ready

Have your health info ready, including plan ID, medications and questions.

Check your connection

Make sure that your device is charged, and that there is a strong internet connection.

Once you’ve completed your preparations

Run the Pre-Call Test to ensure your connectivity, media access and quality are all set for a smooth video experience.

Pre-call test (Opens in new window)

Frequently asked questions

Does insurance cover video visits?

Insurance typically covers video visits, but coverage can vary depending on your specific health plan. It s a good idea to reach out to your insurance provider to get detailed information about your coverage and any potential costs that might differ from in-person visits.

Can I see my regular provider for a video visit, or will it be another provider?

You can see your regular provider for a video visit. All of our providers are equipped to offer video consultations, so you can continue to receive personalized care from the provider you know and trust.

How do I schedule a virtual video visit?

To schedule a virtual video visit, call your clinic directly to request a virtual appointment. The clinic staff can help you set up an appointment and give you instructions to make sure you have a smooth visit while using healow.

How do I access my virtual visit on my phone?

How do I access my virtual visit on my computer or mobile device?

Call your clinic today to schedule your next appointment

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